FAQ

Your Go-To Resource: Clearing Doubts and Enhancing User Experience with Jolo

Frequently Asked Questions
For Candidates

Explore answers to common queries for candidates using the Jolo Web search app, providing clarity and guidance for a seamless user experience.

What makes Jolo different and why should I use it?

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Jolo is candidate-centric and we give you a voice and control in your job search. Once you complete your profile, Jolo does the work of finding jobs that match your credentials, work preferences, and values.

This approach simplifies the process and saves you time. Stop endlessly searching and start swiping for jobs. If there’s a match, you can start a conversation right in the app without having to go through the tedious process of uploading resumes, filing out forms, sending cover letters, and then waiting to hear back. We’re also proud to provide a comfortable and equitable job search experience with anonymous profiles. This is nextgen job search.

I don’t want my employer to know I am looking. How does Jolo handle confidential job searches?

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Great question! We help in two ways. First, your profile is anonymous! You can search without any worry that your employer will see your name or your photo. We also have a feature that allows you to hide your profile from your current employer. It’s up to you. You’re in control of this job search!

I am not seeing opportunities that I like. What can I do about that?

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We recommend you review your preferences and add additional information or adjust some of your requirements to optimize your matches. And check back often as we will be adding features along the way and we are always working to add more jobs to our platform.

I had a really good/really bad interview experience. What can I do about that?

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Provide feedback! We will send you questions at the end of the process, and we encourage you to respond. Your feedback is anonymous and helps future candidates. This is the way we can keep companies accountable.This is how we democratize the process. It’s your job search and your voice should be heard.

I have a match! Now what?

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That’s amazing! You can start a conversation with the recruiter right in the app. No need to wait for the company to contact you. Reach out. If you and the recruiter decide to proceed with an interview, we have a scheduling feature that will sync to your time zone and calendar so you can keep track.

Do you mean that I don’t have to upload my resume an fill out a form that repeats the resume and then also send a cover letter and wait?

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This is exactly what we mean. Out with the old way of doing things and in with the new.

Are you using AI?

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We use AI to help companies simplify their job postings, and we are working on AI tools to help candidates build profiles and to enhance our ability to match you with jobs you’ll love. AI will play an important part in our growth and enhancements.

When will the company learn who I am?

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That’s up to you. Once there’s a match, you can start a chat and share whatever information you want to share. You are always in control with Jolo.

What if I see I job I am interested in another site but do not see it on Jolo?

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Please send it to us at feedback@jolo.ai and we will encourage that company to join the Jolo revolution. Let’s bring the companies to Jolo, where the candidates have ownership over their career search journey.

How can I contact support if I encounter any issues with the app?

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Please reach out to us at help@jolo.ai.

How often is the job database updated?

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We are working hard to add jobs every day. Help spread the word by telling your friends about Jolo. More job seekers using Jolo means more companies will want to post jobs on Jolo.

Can I set preferences for companies I'm interested in, and receive updates on their job openings?

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While Jolo is not a searchable job board, you can select your dream employers and we will let you know when they post a job that matches your credentials and preferences.

How can I send a job to a friend who might be interested?

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We are working on an automated tool where you’ll be able to easily send a Jolo job to a friend. For now, we rely on your word of mouth and spreading the news about Jolo. We believe in the power of community. Together, we can change job search forever.

I have some suggestions, where can I send them?

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We’d love to hear from you! Send your ideas to feedback@jolo.ai.

Frequently Asked Questions
For Companies

Discover helpful responses to frequently asked questions tailored for companies utilizing the Jolo Web search app, offering valuable insights and assistance for a smooth navigation experience.

How do we know the people on Jolo are real?

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We expect people to be honest and will strictly enforce our terms in the event of any misrepresentations. Soon we will be rolling out identity verification for additional assurance so you’ll know a candidate is a real person verified with a valid identification.

With all the tools available to recruiters, why should I use Jolo?

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Jolo is a unique recruiting tool that amplifies the candidate’s voice so you can quickly find candidates who have made deliberate choices that match your requirements. We believe that when candidates have a voice, this results in better hiring outcomes. You won’t need to install any new software, either. Just download the app and start finding candidates. The service is 100% free right now so there’s no reason not to give Jolo a try..

Is there an option to schedule interviews or communicate directly with applicants through the platform?

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Yes! You can chat right in the app and if you decide to move forward with an initial interview, you can schedule the interview in the chat. We provide a tool that will then sync the selected time with your calendar. It’s as easy as that! we have scheduling feature automatically sync it with your calendar.

Are there resources for writing compelling job descriptions that attract the right candidates?

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Yes! We use AI to summarize your job description while also providing the candidates with access to the full details. You’ll see this feature when you post a job on Jolo.

Is there a feature for highlighting company culture or benefits to attract top talent?

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Yes indeed. This is the heart of Jolo. We encourage you to share values and benefits that set you apart from other companies. Jolo provides you with a unique platform to stand out and attract like-minded employees who will thrive. This is the time and place to brag about all you do for your employees!

We are not comfortable sharing demographic information. Do we have to provide that?

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No. This is optional but candidates today want to know demographic information and we’d encourage you to provide as much information as possible.

What customer support or assistance is available for employers using the job search platform?

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You can reach us at help@jolo.ai.

Do I need to install software to use Jolo?

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You do not need to install any new software to use Jolo. This is one of our advantages. Jolo is easy to use. Just download the app, create your profile, post a job, and start viewing candidates.

What’s the price?

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For a limited time, the product is free to use. We want companies to use it as much as possible and provide feedback so we can continue to improve the job search experience for everyone. A better job search experience = happier employees.

Why do I need to create a profile?

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Creating a profile allows us allows us to match you with candidates who are specifically and intentionally looking to work at a company like yours. Having a profile also makes it easy to post a job. You only need to create one profile and then you can post jobs whenever you want.

Why are the profiles anonymous?

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Anonymous profiles ensure a comfortable job search for everyone. We know that names and images can stand in the way of opportunities for some people. We can do better. Anonymity removes unconscious bias and ensures that decisions are made based on the qualifications and preferences of the candidate. Anonymity allows job seekers to search without worrying that their employers or colleagues might find out that they are looking for something new. Anonymity also encourages authentic responses in onboarding. We know you’re used to having names and sometimes even pictures. We don’t think that’s necessary. Don’t take our word for it. Try it. It’s free for a limited time during our beta launch. Let’s step into the future together.

I have some suggestions, where can I send them?

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We’d love to hear from you! Send your comments to feedback@jolo.ai.