Privacy Policy for Jolo

Jolo Jobs Inc. (referred to as “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. The purpose of this document (the “Privacy Policy”) is to explain how we use information we have collected from and about you. If, after reviewing the Privacy Policy, you have questions about the types of information we collect, how we use it, or similar issues, please contact us privacy@jolo.ai. This Privacy Policy applies to the services (the “Services”) provided through the Company website located at www.jolo.ai (the “Website”) and the Jolo mobile application (the “App”). It does not apply to the practices of other companies that the Company does not own or control, nor does it apply to information of any kind provided to the Company by advertisers or other business partners. Other websites are governed by their own policies.

If this Privacy Policy is unacceptable, you should discontinue using the Services.

The Privacy Policy will let you know:

  • what information we collect from or about you;
  • what we use your information for;
  • how we may disclose your information to other parties;
  • the kinds of security measures in place to protect against loss or misuse of your personal information;
  • for how long we retain your information;
  • what cookies are, and other forms of tracking that may be in use on the Website;
  • other privacy policies to which you may become subject when you use the Services;
  • how you can access, update, or delete your Personally Identifiable Information; and
  • what happens if we make changes to the Privacy Policy.

1. What information do we collect from or about you?

This Privacy Policy refers to two types of user information: Personally Identifiable Information (sometimes called “PII”) and non-Personally Identifiable Information.

​Personally Identifiable Information refers to any information that can be used to uniquely identify, contact, or locate you. Examples of Personally Identifiable Information include a name, physical address, email address, telephone number, date of birth, or credit card number.

​The Company collects only the PII that you voluntarily provide to us, such as when you register to use the Services, set up a profile, create content, sign up for a promotion, or complete a survey. If you purchase products or subscribe to paid services, you might also be asked to provide your credit card and related information for billing purposes.

You might also be asked for, or choose to provide, additional information about yourself that does not, itself, specifically identify you. This is non-Personally Identifiable Information. However, some information of this kind, such as your age, gender, and geographic location, may be required (or merely requested) when you register for the Services and may be associated with your PII.

The Company may also automatically collect other types of non-Personally Identifiable Information as you use the Services, including technical information (such as your internet protocol (“IP”) address, mobile device ID, or browser type) and usage information (such as location data, preferred language, the parts of the Services you have visited, which links you have clicked and other information about how you interact with the Services). This information is anonymous and is not associated with your PII, although it may be associated with other pieces of anonymous information about you.


2. What do we use your information for?

Your Personally Identifiable Information may be used in one of the following ways:

  • ​To contact you regarding your account. These communications may include notices regarding changes to our policies, service updates, account management procedures, and customer service transactional messages;
  • To email you newsletters or tips about how to use the Services, inform you of product updates, or notify you about our offers or those of our third-party partners; and
  • To bill your credit card or other specified form of payment in accordance with the Terms of Use. Non-Personally Identifiable Information may be used in one of the following ways:
  • To enable us to generate aggregate data about site traffic, site interaction, user characteristics, preferences, and purchases, in each case, as long as such data is sufficiently extracted, modified, or transformed so that it cannot be reverse-engineered or otherwise identified at the individual user-level from inspecting, analyzing, or further processing data;
  • To customize your experience (your information helps us to better respond to your individual needs);
  • To make improvements to the App and Services; and
  • To inform potential partners and advertisers about the size and characteristics of our audience.


3. Do we sell or trade any information to other parties?

The Company does not sell or trade your Personally Identifiable Information to outside parties.

 

4. How secure is your personal information?

​We store your information securely using industry-standard encryption technology. When you enter sensitive information (such as a credit card number) on our web forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

 

5. How long do we retain your information?

The retention period of collected information depends on the type of information and the reasons why we collect it.

Your account information is retained while your account is active unless you request us to delete the information or close your account, in which case some information may still be retained for a reasonable time in case you decide to re-activate your account. We may also retain some information we believe in good faith is necessary for legal and regulatory compliance, research and development, business matters, and improvement of our Services, in which case we would anonymize and encrypt such information until complete deletion. Further, some information may be retained if it is contained in deleted emails or electronic documents that are archived by our Company in compliance with our standard archival processes but which, in the ordinary course of operations, are not accessible by the individuals who created or received such emails or documents.

If you request us to delete your information or close your account, some of the information you shared through the Services may still be accessible by those with whom it was shared.

 

6. Do we use cookies or other forms of tracking?

​Cookies are small files that a website or one of its service providers transfers to your computer’s storage device via your Web browser (if your browser is configured to permit this) that enable its systems to recognize your browser and store certain information. We use “cookies” to collect information and improve our Services. We may use “persistent cookies” to save your user ID and password for future logins to the Service. We may use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service, and to monitor aggregate usage and web traffic routing on the Service.

Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer and can only be read by the web server of the website that issued the cookie to you.

Depending on your web browser, you may have the ability to accept or decline cookies. Most web browsers default to accept cookies but enable you to configure settings to decline them. For further information about turning off cookies, you can visit allaboutcookies.org. If you choose to decline cookies, you may not be able to sign in or use other features of the Services that depend on cookies.

The Company maintains internal logs of usage of the Services. Logs include information such as IP address, browser type and version, computer processing speed, connection speed, clickstream data, and computer operating system. The Company uses logs mainly for internal systems administration and diagnostic purposes and to detect improper use of the site. We may also use logs to generate aggregate, non-Personally Identifiable Information for advertisers or other third parties. The Company may collect such usage logs even if the App is not open on your device or you do not have the Website open.

The Company does not use cookies, similar technologies, or its internal logs to associate your Personally Identifiable Information with data about your use of the site.

If you register for any part of the Services, we may offer you the option to save certain information, such as your username and password, via Local Device Storage (LDS). You can disable LDS on your device or browser; however, doing so may render a portion of the Services to not function properly.

 

7. Other privacy policies to which you may be subject

Occasionally, we may include or offer third-party products or services on the Website or App that include links to external websites. For example, advertisements, promotional offers, “free gifts,” and other links on the Website or App or included in email from the Company may bring you to external web pages not controlled by the Company. These third-party sites have separate and independent privacy policies and terms of service, which will govern the use of any Personally Identifiable Information that you provide. While the Company is not responsible for the use of your information by third parties, we nevertheless seek to protect our users and the integrity of our Website and App, and we therefore invite your feedback about these sites.

 

8. How can you access, update, or delete your Personally Identifiable Information?

You can view and change account settings through the App.

Administrative and account-related communications are necessary to ensure we provide our users with the highest level of service. Registered users are therefore not permitted to opt out from receipt of these communications, except if you cancel your registration for the Services entirely.

Anonymous information relating to your past usage of the Services may remain in our archived records after your account has been deleted, and any content that you have contributed to the Services will remain visible to the same extent as if you remained a registered user of the App. If you wish to have all information that you have posted to be deleted, please contact us privacy@jolo.ai, and we will make reasonable efforts to honor your request. In response to your request, we may elect to make your content invisible to other users of the Services and the public rather than deleting it entirely.

 

9. What if we make changes to our Privacy Policy?

Because enhancements to the Services we provide may affect the information that we collect and how we use it, this Privacy Policy may change from time to time. We will post the updated version of the policy here. The date of the last revision to the Privacy Policy is indicated at the bottom of this page.

The Company will provide you with the opportunity to accept or reject significant changes to the Privacy Policy during your next sign-on to the Services. If you do not agree to the modifications, your access to the Services may be discontinued.

Last updated: December 7, 2023